Privacy Policy

📅 Last updated: January 21, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

📌 Interpretation

Words with capitalized initials have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.

📌 Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.

  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or voting rights.

  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Joyzora.

  • Cookies: Small files placed on Your device containing details of Your browsing history.

  • Country: Refers to Malaysia.

  • Device: Any device that can access the Service, such as a computer, cellphone, or tablet.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: Refers to the Website.

  • Service Provider: Any third-party company or individual that processes data on behalf of the Company.

  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).

  • Website: Refers to Joyzora, accessible from https://joyzora.shop.

  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service

📌 Types of Data Collected

🔹 Personal Data

While using Our Service, We may ask You to provide Us with personally identifiable information, including but not limited to:

  • Email address

  • First and last name

  • Phone number

  • Address (State, Province, ZIP/Postal code, City)

  • Usage Data

🔹 Usage Data

Usage Data is collected automatically when using the Service and may include:

  • Your Device’s Internet Protocol (IP) address

  • Browser type and version

  • Pages visited, time spent, and visit timestamps

  • Unique device identifiers and other diagnostic data

When accessing the Service via a mobile device, additional data may be collected, including:

  • Device type and unique ID

  • Mobile operating system

  • Mobile browser type

  • IP address and diagnostic data

We may also collect information from Your browser whenever You visit our Service.

We use Personal Data for:

  • Providing and maintaining the Service

  • Managing Your Account

  • Fulfilling contract obligations (e.g., order processing, shipping)

  • Communicating with You via email, calls, or notifications

  • Marketing updates and special offers (if You opt-in)

  • Handling business transfers (mergers, acquisitions, sales)

  • Analyzing trends and improving our Service

We use Personal Data for:

  • Providing and maintaining the Service

  • Managing Your Account

  • Fulfilling contract obligations (e.g., order processing, shipping)

  • Communicating with You via email, calls, or notifications

  • Marketing updates and special offers (if You opt-in)

  • Handling business transfers (mergers, acquisitions, sales)

  • Analyzing trends and improving our Service

We retain Your Personal Data as long as necessary for legal and operational purposes. We ensure Your data is processed securely, but transfer of data may occur across different jurisdictions.

By using the Service, You consent to such transfers.

You may request deletion of Your data by:

  • Accessing Your Account settings

  • Contacting Us directly

However, certain legal or operational obligations may require us to retain specific data.

Your Personal Data may be disclosed:

  • During Business Transactions (e.g., mergers, acquisitions)

  • For Legal Requirements (court orders, regulatory compliance)

  • For Security & Protection (fraud prevention, public safety)

We implement industry-standard security measures to protect Your data but acknowledge that no method of transmission is 100% secure.

Our Service is not intended for children under 13 years old. We do not knowingly collect data from minors. If a child provides us with Personal Data, parents/guardians should contact us for its removal.

Our Service may contain links to external websites. We are not responsible for their content, privacy policies, or practices.

We may update this Privacy Policy periodically. Any significant changes will be notified via email or a notice on our website.

You are encouraged to review this policy regularly.

📩 Contact Us

For any questions regarding this Privacy Policy, You can contact us:

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